Terms and conditions

TERMS AND CONDITIONS

1. GENERAL TERMS

These Terms and Conditions ("Terms") govern your use of Onestep Casino (the "Platform" or "Service"). By accessing, browsing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. DEFINITIONS

In these Terms, the following words and phrases shall have the meanings set forth below:

• "Account" means your account with Onestep Casino.
• "Content" means any information, data, text, images, audio, or video posted on the Platform.
• "User" or "you" means an individual who uses the Platform.
• "Onestep Casino" means Onestep Casino and its affiliates.

3. USE OF THE PLATFORM

You agree to use the Platform only for lawful purposes and in compliance with these Terms. You must be at least 18 years old to use the Platform.

4. ACCOUNT REGISTRATION AND SECURITY

To access certain features of the Platform, you may need to create an Account by providing certain information. You are responsible for maintaining the confidentiality of your Account login credentials and for all activities that occur under your Account.

5. CONTENT

You acknowledge that Onestep Casino is not responsible for the accuracy or reliability of any Content posted on the Platform. You agree not to post any Content that:

• Is defamatory, libelous, or obscene;
• Violates any applicable laws or regulations;
• Infringes upon the rights of others; or
• Contains viruses, worms, or other malware.

6. INTELLECTUAL PROPERTY

All intellectual property rights in and to the Platform, including but not limited to copyrights, trademarks, and trade secrets, are owned by Onestep Casino or its licensors. You agree not to use any such marks without our prior written consent.

7. RESPONSIBLE GAMBLING TOOLS

Onestep Casino is committed to responsible gaming practices. To help you maintain control over your gaming experience, we offer the following tools:

• Deposit limits: You can set daily, weekly, or monthly deposit limits.
• Time-outs: You can temporarily exclude yourself from using the Platform for a specified period.
• Self-exclusion: You can permanently exclude yourself from using the Platform.

8. WITHDRAWAL LIMITS

You agree that Onestep Casino may impose withdrawal limits on your Account, including but not limited to:

• Daily withdrawal limit of €1,000;
• Monthly withdrawal limit of €7,000;

9. WAGERING REQUIREMENTS

You acknowledge that certain bonuses and promotions offered by Onestep Casino may be subject to wagering requirements.

10. SUPPORT AND COMMUNICATION

Onestep Casino provides support through various channels, including but not limited to:

• Live chat: Available from 09:00 to 01:00 CET.
• Email: Support requests will be responded to within 24-48 hours.

11. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction specified below. Any disputes arising out of or related to these Terms shall be resolved through binding arbitration in accordance with the rules of the Arbitration Association.

12. CHANGES TO TERMS

Onestep Casino reserves the right to modify or update these Terms at any time without prior notice. Your continued use of the Platform after such changes will constitute your acceptance of the revised Terms.

13. TERMINATION

Onestep Casino may terminate your Account and/or your access to the Platform at any time, with or without cause, without liability.

14. DISPUTE RESOLUTION

Any disputes arising out of or related to these Terms shall be resolved through binding arbitration in accordance with the rules of the Arbitration Association.

By accessing, browsing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.