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Onestep Casino
Onestep Casino

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Responsible gambling

Responsible Gaming at Onestep Casino

Onestep Casino understands the importance of responsible gaming and provides various tools to ensure that your gaming experience remains enjoyable and within control.

Deposit Limits

Set a daily, weekly or monthly deposit limit to restrict the amount you can spend on our site. This will help you manage your finances and prevent overspending.

  • Daily limits: €20-€5,000
  • Weekly limits: €50-€10,000
  • Monthly limits: €100-€20,000

Time-Outs and Self-Exclusion

Take a break from gaming with our time-out feature or exclude yourself permanently. Our self-exclusion tool allows you to block your account for 24 hours to 6 months.

Session Reminders and Reality Checks

Enable session reminders every 30 minutes to monitor your gaming activity and balance.

Withdrawal Lock

Prevent access to your funds during the self-exclusion period.

Account Closure

Close your account temporarily or permanently with our support team.

Additional Support Resources

  • PlaySponsible.at: Austrian player protection and counseling
    • Hotline: 0800 202 304 (Free, 24/7)
    • Website: www.playsponsible.at (German & English)
    • Services: Deposit limits, time-out registration, self-exclusion coordination
  • EU and Global Organizations
    • GamCare: UK-based problem gambling support
      • Helpline: 0808 8020 133 (Free)
    • Begambleaware.org: Problem gambling support and resources
    • MADRE: Onestep's ADR provider for complaints